Checking on your order

Items shipped from warehouse in one week from purchase. This does not include transit time. You may email us for the status of your order. We will be glad to let you know the date your order was shipped. Free shipping will be shipped via United States Postal Service first class which usually takes between 5-7 days after the package was placed in the mail. You many upgrade to priority mail for $5.95 which takes between 2-3 days after it has been mailed. If an unusual delay occurs, we will assist in the tracking of your order.

Nature’s Genesis is striving to be a GREEN Company. All invoices, status information, and all communication are all conducted via email.

We do not require a signature upon delivery of your parcel. However, we are not responsible for theft or loss. If you need a signature requirement, please list this in the notes section of your order so that we can accommodate you accordingly. **Note additional charges apply**

Be sure to check the products and quantities of your order before proceeding to Checkout.

Sorry we do not ship Internationally.  At this time we only ship in the USA.